Mac:

Open Finder and press Command + Shift + G and search

~/Library/Application Support/Party Bag/Pick and Mix (Press enter, delete the LinkOSX file)

~/Library/Application Support/Party Bag/Reel-Synth (Press enter, delete the LinkOSX file)

Close and re-open your D.A.W and reinstall the samples.

Refer to the email we sent you for the guide and make sure you have the required storage space on your computer!

Windows:

Press Windows Key + R

Search %APPDATA%\Party Bag\Pick and Mix

or

%APPDATA%\Party Bag\Pick and Mix

Delete the LinkWindows file.

Refer to the email we sent you for the guide and make sure you have the required storage space on your computer!

No! You can use the software by itself as a standalone app. We reccomend you have a MIDI controller. You can also use the software in your chosen Digital Audio Workstation.

After installing, most DAWs need to be restarted or manually rescanned before a new plug-in appears. Here's how to do it in the most common DAWs:

Ableton Live Go to Live > Preferences > Plug-ins. Make sure the VST3 or AU folder is enabled under "Active Plug-in Sources", then click Rescan. Restart Live after rescanning.

Logic Pro Logic scans automatically on launch. Quit Logic completely and reopen it. If the plug-in still doesn't appear, go to Logic Pro > Preferences > Plug-in Manager, find the plug-in in the list and click Reset & Rescan Selection.

Pro Tools Quit Pro Tools. Open the AAX plug-ins folder at /Library/Application Support/Avid/Audio/Plug-Ins and confirm the plug-in is there. Relaunch Pro Tools — it scans automatically on startup.

FL Studio Go to Options > Manage Plugins and click Start Scan. Make sure your VST3 folder is listed under search paths. After scanning, new plug-ins appear in the Plugin Database.

Cubase / Nuendo Go to Studio > VST Plug-in Manager and click the Rescan button in the top right. If it still doesn't appear, click the trash icon to reset the cache, then rescan.

Studio One Go to Studio One > Options (Windows) or Preferences (Mac) > Locations > VST Plug-ins and click Scan. For AU on Mac, restart Studio One — it scans on launch.

Reaper Go to Options > Preferences > Plug-ins > VST and click Re-scan. Make sure your VST3 folder path is listed. Reaper will find the plug-in without needing a restart.

GarageBand GarageBand only supports Audio Units. Quit GarageBand, then reopen it — it scans automatically on launch. If it still doesn't appear, open Audio MIDI Setup, go to the Window menu and select Show MIDI Studio, then restart.

Still not showing up? Make sure you installed the correct format for your DAW — AU for Logic and GarageBand, VST3 for most others. On Mac, AU plug-ins install to /Library/Audio/Plug-Ins/Components and VST3 plug-ins install to /Library/Audio/Plug-Ins/VST3. On Windows, VST3 plug-ins install to C:\Program Files\Common Files\VST3. If you're still having trouble, get in touch and we'll help you out.

Our plug-ins work on both Mac and Windows. Our plug-ins work as AU (Audio Unit), VST3, Standalone and AAX.

Mac OS X 11 to macOS 15+ (64-bit)

Windows 10 to Windows 11+ (64-bit)

Yes! We allow each serial to be use with two different operating machines.

Yes! Head to our shop page and download whichever trial plug-in in you want to try for free for 7 days!

You will receive a video walkthrough with each download. You can also use our contact page and we will get back to you ASAP!

Yes! All our future updates will be free and we will send you one free expansion pack a year!

We offer affordable expansions. Expansions are new sounds you can add to each plug-in. We aim to release one expansion every two months.

You will need to run the installer on your computer for it to install the plug-in in the right place. You can install the samples onto a hard-drive or USB which will need to be plugged in every-time you use the plug-in.

Please follow our installer guide document. Please reach out to use if you would like help from a real person!

Not at the moment! We are a small team based in New Zealand, so there may be a delay in getting back to you. We check our emails multiple-times a day.

We are currently working hard to be able to release accessibility features. Please get in touch if you have any reccomendations on how we could improve our accessibility.

Yes! At the end of our installation walk-through we show you this process. It is also in our installation guide document.